About Us

At Hotel Supplies, we like to think that we’re experts on all the finishing touches that can make a great hotel fabulous.  We’re all about providing luxurious pampering products to smooth, soothe and revive, functional accessories to iron, shine and style and plenty of those practical day-to-day amenities that no hotel can do without.

We provide an extensive range of guest amenities and accessories to the hotel and hospitality trade but we can also source products especially for you, search out exclusive items at a competitive price, personalise many of our products with your logo or manufacture to your exact specification. We pride ourselves on our ability to offer the personal touch so if we don't have exactly what you're after or have questions, we're at your service.

We specialise in supplying guest amenities to luxury and boutique hotels and our customers include some of the finest hotels in the world.  From famous central London establishments to groups of smaller, exclusive boutiques and individual elite hideaways and spas, our client list is notable and varied.  Our customers pride themselves on their exceptional service and in Hotel Supplies they have found a like-minded supplier. If you prefer to discuss your particular requirements face-to face we'd be happy to pop in for a meeting - just let us know.

We're a Surrey based, family-run business. Stefan has been working with the hotel industry for 15 years now and is not only a fountain of knowledge about production and all things practical, he is also pernicious in his quest for quality and great customer service.  Jenny is the person who knows everything there is to know about our products. She worked as a legal PA in the City in a past life and has reams of experience in dealing with high profile, well respected and fashionable establishments and of what constitutes exceptional customer service. She is also a lover of all things luxurious and knows a thing or two about hospitality. 
  Our environmental ethos is to seek out sustainable solutions where we can and that's why we champion a select range of FSC® certified, environmentally friendly and recyclable products.  If you feel the same way then let us know and we can highlight the relevant ranges for you, orseek out suitable bespoke items.

One of the parts of the business that we are especially proud of is our ability to design and manufacture tailor-made items for you.  Our eco-friendly amenities ranges in their soft-touch, bio-degradable pouches are an example of a product we've developed to specifically fulfill a need and similarly we can create products to precisely suit your requirements - just ask, we like a challenge.

From building a thriving business and balancing it with day to day life, we understand the importance of having suppliers who can be trusted to provide good quality and competitively priced products, quickly, without fuss and exactly as you want them.  That's what Hotel Supplies has to offer and we hope we'll soon be able to add you to our list of very satisfied clients.

Best wishes
Jenny & Stef
 

Here are some of the things our customers have said about us:
 
Connaught Hotel, London: 'Hotel Supplies Ltd is an absolute pleasure to work with. They are friendly, accommodating, and patient. When you combine those highly valued qualities with Hotel Supplies Ltd's impeccable know-how and expertise, you get a truly formidable force.'

Eastwell Manor, Ashford Kent: 'We have worked with Hotel Supplies for several years now and the service has been both professional and personal. Deliveries are always on time and we are able to liaise easily with this company to ensure that our products are always in stock. We look forward to a long and happy working relationship with them.'

76 Harley Street, London: 'Stefan gives an extraordinary level of personalised customer support. At midday on the day of my first phone contact he emailed a photograph of the paper towel I was interested in to be sure it was exactly the right one, took my order by phone that afternoon, and delivered the towels personally at 9.00am the following morning.  Subsequent orders have been dealt with equally effectively, and it is very nice to speak to a person rather than a department. The towels are exactly what I had been searching for, and the cost is significantly lower than we had been paying before. All in all, a very happy experience.' 

The Castle, Taunton: 'I have worked with Stefan for many years, in two different work places. He always provides quality products at very reasonable prices and you always get what you expect in the time frame expected. Stefan is always willing to help source products that he does not normally carry, to provide his clients with the best possible service.'

Claridges, London: 'Hotel Supplies is an upstanding high quality supplier with a very personalised service.'

Draycott Hotel, London: 'Hotel Supplies is a very good Company. We actually met Stefan before he started Hotel Supplies. He was at another Company that we were buying products from before, and we thought he was excellent then. We were one of the first customers when he started Hotel Supplies. We find Stefan very helpful in finding new products for our Hotel. Deliveries are always on time.'

Club Quarters, London: 'Hotel Supplies is a reliable, helpful company who are willing to do that little bit extra to help customers find exactly what they are looking for.  Hotel Supplies provides efficient service and goods can be delivered in no time and they always try to find the best option for the customer.' 


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